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« A Defection in the Family | Main | Procuring Inaction »

17 December 1999

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Ernest W. Nelson

Burgmaster was further handicapped by not being able to meet scheduled delivery dates because of the inability to stock parts and machine bases, therefore causing an inordinately long lead time for delivery. This caused machines to be shipped untested and in many cases incomplete, thus shifting the burden of finishing and testing to the field service personnel, of which I was one. Poor engineering of many of the components of the tool changer systems and the introduction of the metric system caused many headaches in the field, as was made very apparent at the Detroit Diesel plant in Indianapolis when Burgmaster received the contract to supply machines for the M1 Abrams tank transmission. The Allen-Bradley control was not.able to handle the much greater number of feedback pulses from the metric Ferand scales, which caused a major problem getting the machines running at quoted feed rates.

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